Shipping policy

We ship within the United States, and we treat every shipment as part of the gift.

How our orders move

Everything we send is composed to order. Each Edit is put together, wrapped in tissue, and sent from our studio once your order arrives. Please allow five to seven business days for us to prepare your order, plus the transit time you choose at checkout, typically three to five business days on standard and two to three on expedited.

Every product page shows this window before checkout, so there are no surprises.

Seasonal pieces

Pieces from a seasonal edit, such as the Holiday Edit, are open to order before they arrive in the studio. Their product pages say when they leave. You are charged when you order, and we write to you when it is on its way.

Need it by a date

If a gift needs to arrive by a particular day, a baby shower on Saturday, a homecoming on Tuesday, tell us in the card message or write to hello@milkandhoneybabies.com. We hold dates whenever we can, and we will tell you upfront if a timeline does not work.

Your card message is written out by hand and placed on top before we wrap. Leave the box empty and the gift goes without a card.

Shipping

Rates are calculated at checkout from your address and the transit speed you choose. Shipping is complimentary from $125, and expedited shipping is complimentary from $500.

Once it is on the way

You receive a confirmation with tracking the moment your order ships, so you know when it lands. Nothing in the box shows a price or an invoice. If anything looks wrong on your end, write to hello@milkandhoneybabies.com and we respond within two business days.

A note on addresses

Please confirm the shipping address at checkout, especially when it is not your own. Most of what we send is a gift, and a wrong address is the one thing we cannot undo from our end. We are not able to take responsibility for delays caused by an address entered incorrectly, but we will always help you work with the carrier to find a package that has gone astray.

If something goes wrong

A package that does not arrive on time is a gift that did not land when it was meant to. Lost in transit, marked delivered but not in hand, delayed past the window we promised: write to hello@milkandhoneybabies.com and we will work with the carrier and with you to make it right.