You can find a Size Guide on each product page, which details conversions of international sizes.
We can not guarantee any cancelations or modifications after your order has been completed due to our marketplace system, but we are usually able to make changes to orders that have not been delivered yet.
Please note that for items marked as Final Sale, we will not be able to accept a return. Please contact our support team at firstname.lastname@example.org you want to cancel or make changes to your order.
We're pleased to offer flat rate shipping options that are simple and affordable. For more info, click here.
In your account you can track the status of your orders. You will also receive an email with your tracking number to confirm your order.
If your tracking number says your package has been shipped but you can't find the package on your house, we're happy to help! Please check the list below for helpful tips before reaching us:
• Check the tracking number to confirm the delivery of the package to your address and not to a nearby access point.
• Confirm that on the tracking number there are no activity log notifications that return the object to the sender.
• If you live in a house, thoroughly check your property. In order to minimize the risk of package theft, Couriers will occasionally leave items in a discreet area. Checking with neighbors is often helpful as well.
• If you live in a concierge / mail room house, verify that they don't have it with them.
If after completing the above checks, you are still unable to locate the package, please contact email@example.com note that you are still unable to locate the package after completing these checks.
Please contact us within 30 days of delivery of the item being labelled. While we are happy to assist with all claims for loss, we can not guarantee refunds or replacements for claims submitted more than 30 days after delivery of the package has been marked.
When you purchase a product from a non-US country, duties are included in the item's price. If your maximum shipment is over $800, you may be subject to your carrier's related import duties.